Legal
Privacy policy
Last updated: 2026
Who we are
This policy describes how Sun Harvest (https://sunharvest.co.in) handles personal data when you browse the shop, create an account, place orders, or contact us.
Data we collect
- Account & auth: email, name, and credentials managed through our authentication provider for sign-in, password reset, and session security.
- Orders & checkout: shipping details, order contents, payment references from our payment processor, and email used for receipts and support.
- Contact form: name, email, optional phone, and message content you submit.
- Technical data: basic logs and cookies needed to run the site, cart, and secure checkout (e.g. session, fraud prevention, performance).
How we use data
We use personal data to fulfill orders, communicate about purchases, improve the storefront, comply with law, and respond to your requests. Marketing use is limited to what you opt into where applicable.
Sharing
We share data with service providers strictly as needed to operate the store: hosting, database (Convex), email delivery (e.g. Brevo), and payments (e.g. Razorpay). They process data under their own terms and only on our instructions where required.
Retention
We keep order and account records as long as needed for tax, legal, and operational purposes, then delete or anonymize where appropriate.
Your rights
Depending on your jurisdiction you may have rights to access, correct, delete, or export your data, or to object to certain processing. Contact us at the contact page and we will respond within a reasonable time.
Children
Our services are not directed at children under 16. We do not knowingly collect their personal data.
Changes
We may update this policy from time to time. Material changes will be reflected on this page with an updated date.